Investing In The Future: Salon Owner Nicola Advocates for Apprenticeships

Nicola Hughes, Salon Owner at Saks Chester, recently shared her views on salon success and the importance of apprenticeships.

Nicola has won numerous industry awards, including HJ’s Franchise of the Year and Special Recognition Awards.

As an experienced salon owner, Nicola’s opinions hold significant weight. Views that resonate with the philosophy of the late, great Vidal Sassoon, who famously said, “You either create something, and you keep it a secret, and you die with it, or you can benefit the craft by passing it on.”

What Nicola said: 

"This week, two of my Level 2 hairdressing apprentices successfully passed their end point assessments - a moment that's prompted deep reflection on what truly drives lasting success in our industry. It's not just individual talent or business acumen.

It's our commitment to nurturing the next generation.

Since starting my career in the 90s, I've watched apprenticeship numbers decline dramatically across our industry. The shift toward self-employment models has meant fewer salon owners are willing to invest in training - I understand the challenges, but I believe we're short-sighting our future.

While others have stepped back from apprenticeships, I've chosen to double down. Over the past few years, I've increased the number of apprentices in my salon significantly. Why? Because during these economically turbulent times, this investment has become my business's greatest strength.

Image credit: Nicola Hughes, Saks Chester

Nicola Hughes Salon Owner

Here's what apprentices bring that experience alone cannot:

  • Fresh perspectives that challenge established thinking.
  • Enthusiasm that energises entire teams.
  • Innovation born from curiosity, not habit.
  • Long-term loyalty when they're properly mentored.
  • A continuous pipeline of skilled professionals.

Yes, it requires patience, investment, and belief in people who are still finding their way. But watching an apprentice develop from nervous beginner to confident professional? That's where the real rewards lie - both personally and commercially.

Our industry's future depends on experienced professionals stepping up as mentors. The techniques, artistry, and business wisdom we've accumulated mean nothing if we don't pass them forward.

Image credit: Nicola Hughes, Saks Chester

Nicola Hughes Photo 1

To fellow salon owners:

Consider how apprentices could strengthen your business, not drain it. The investment pays dividends in ways you might not expect.

To potential apprentices:

This industry still offers incredible opportunities for creative fulfilment and entrepreneurial success. Find mentors who believe in your potential.

The hairdressing industry gave me everything. Now it's time to give back by ensuring it thrives for the next generation.

Big thanks to Kleek for supporting us in this vision."

Thanks again to Nicola for this incredibly insightful read that truly highlights the importance and many benefits of investing in apprentices.

Work with the best, train with the best at Kleek Apprenticeships. 

This opinion piece was first published by Nicola on her LinkedIn profile in June 2025.

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